Quote Originally Posted by deranged View Post
Matt,

It sucks your machine isn't working properly at this time, but trust me the team at Everlast will do what it takes to get yours working or get you a new one. Just be patient and CALM, keep this in mind and they will help you get the results you want. It can be rather tough to get them on the phone, but there are busy and will get to you.
This exactly, I have noticed over the last couple days that they are very busy. I have had a hard time getting to speak with some people here but got to speak with who I needed today. You just have to be willing to understand that they are busy and it may take a couple tries to catch them at a time that works for both of you.