Plasma cutter blues

[hhubred]

Good morning Gentle Beasts. Well it seams Im having the plasma cutter blues. My everlast is about 2 years old now, old enough that its Yellow, although i kind of like the new Green. Anyway its an all-in-one unit, I don't have the exact make and model on me at the moment, but it will do both AC/DC and cuts at 40 or 50 amps. Anyway i love my unit but as of a month ago the cutter stopped working. Iv'e checked to make sure I dont have water in the air line and that I have the right Air pressure. Yet when I go to cut it looks to be arching off to the right side and never make more than a snail trail in any thickness material I try.

I talked to Mike once and was suppose to get some setting for the contacts inside, but that hasn't happened and its been a couple weeks.

I know this seems to be a bunch of information about nothing, but frustrating for me. If anyone is pondering the gun its self is a panisonic model.

All help is greatly appreciated.

Oh yeah im working with new consumables.

Heath

Belton, Tx

[hhubred]

Ok, I got the model now. Its a 160P. I have seen the previous posts from before so I'm gonna by a dryer and see if that helps.

Heath

[rengaw21001]

Ok, I got the model now. Its a 160P. I have seen the previous posts from before so I'm gonna by a dryer and see if that helps.

Heath

Did the air drier fix the problem?

[hhubred]

Actually yes that and fixed my own blunder. I forgot the porcelain ring when I changed out consumables last, so I was shorting myself out. But I can deffinatley tell a diffrence between a dryer and no dryer. Im able to strike the cutting arc almost every time now, before I had a heck of a time.

[rengaw21001]

Have you tried the refillable silica dessicant filters in your air line setup?

[everlastsupport]

Heath, sorry if I didn't get back to you. If that ever happens, always give us a call back. Glad you have it working.

Steve, if you find a cheap good source for the inline filter(s), post up a link. I know they have some you can use and bake them dry again. Last week I had moisture in my lines, but nothing drained from the tank, must be the weather. But I was going to look for the inline myself.

[Ray]

I use one made by "Motormaster" you can take the beads out and heat them or replace them. it works good.
Problem is the trap kind will not help with water vapor, but it will raise cain with the plasma.
Black consumables (on the inside) are a sure sign of water vapor.

[Longhaul]

Wow, you talked to them? I have a brand new one that quit after 15 minutes and I am having trouble talking to anyone-left lots of messages..

[performance]

longhaul,
I don't think you have left messages with technical support. Mike and I both have been going over calls together, comparing notes. Unless you left out pertinent information to prevent us from returning your calls, we have been calling our customers back if we are not able to take their incoming calls. We are the first step in talking to anyone in a situation where you have an issue. We then relay you to Warranty if we cannot resolve the problem over the phone. They then issue you a RMA number for return of the unit. Many calls like yours are remedied with simple diagnosis procedures. Some are not, but your statement isn't sound or accurate. You may have not reached someone live, but we are up to date on most calls. Its amazing your post is not detailing any information. IF we did miss your calls, you can simply post the nature of your issue here and we can take note and call you directly or maybe someone else has some insight as well, and all can benefit. If not, then you also have the tool of email available to you to use.

Most times this sort of issue can be simple as retightening your plug on your unit...or simply rechecking your consumable tightness. I don't know the nature of your "problem" but you have just made a blind sided statement without any additional information, something that I consider unfair, and possibly bogus. The fact that I am checking here, and responding should tell you we do care and we are on top of issues. Further proof is that we allow a post like this to remain without zapping it away.

At least give us some description of the failure, or call either Mike or I directly so we can get to the bottom of this. You have given no description of the problem OR even told us which unit it is. If you exercise due diligence on this, you will receive support. We will give you the best support if you follow the guidelines. Also keep in mind company hours are Pacific coast based, even though Mike and I are on the East coast. I answer calls earlier in the day than Mike does, according to East coast time. He answers later, so we can expand our basic coverage times. I still end up on the phone at 8 pm at night many times, but such is the nature of our work.

[rengaw21001]

Disposable HF dessicant air filter;

http://www.harborfreight.com/disposa...ter-65978.html

Refillable HF dessicant filter; (my choice)

http://www.harborfreight.com/inline-...ter-94733.html

2.2 lbs, (1 kilo) HF silica dessicant;

http://www.harborfreight.com/22-lb-s...ant-97924.html

[everlastsupport]

Wow, you talked to them? I have a brand new one that quit after 15 minutes and I am having trouble talking to anyone-left lots of messages..

A single post here, yet many calls? You can PM a number to us here.

Please leave your model number and the symptoms you are seeing and we can try to help you here.

I myself did have a couple calls yesterday that the number was not able to be made out from voicemails, but I can assure you I have not had many messages from a single person?

Next message if you reach voicemail, please leave your phone number twice and speak slowly. That helps us a lot.

[everlastsupport]

Disposable HF dessicant air filter;

http://www.harborfreight.com/disposa...ter-65978.html

Refillable HF dessicant filter; (my choice)

http://www.harborfreight.com/inline-...ter-94733.html

2.2 lbs, (1 kilo) HF silica dessicant;

http://www.harborfreight.com/22-lb-s...ant-97924.html

Thanks for the info. I was thinking on the one that is actually built in the hose, but I will take a look at these and see if they can be baked.

[rengaw21001]

Not sure what "Built into the hose" means, but both of the filters can be mounted "in line" with the hose.

The refillable one can be dumped out and regenerated in the oven, but past experience has shown that some is usually lost in all the messing around. With a bag of the crystals at hand, you can get right back to work then dump the regenerated silica back in the bag whenever it's ready.

[Longhaul]

longhaul,
I don't think you have left messages with technical support. Mike and I both have been going over calls together, comparing notes. Unless you left out pertinent information to prevent us from returning your calls, we have been calling our customers back if we are not able to take their incoming calls. We are the first step in talking to anyone in a situation where you have an issue. We then relay you to Warranty if we cannot resolve the problem over the phone. They then issue you a RMA number for return of the unit. Many calls like yours are remedied with simple diagnosis procedures. Some are not, but your statement isn't sound or accurate. You may have not reached someone live, but we are up to date on most calls. Its amazing your post is not detailing any information. IF we did miss your calls, you can simply post the nature of your issue here and we can take note and call you directly or maybe someone else has some insight as well, and all can benefit. If not, then you also have the tool of email available to you to use.

Most times this sort of issue can be simple as retightening your plug on your unit...or simply rechecking your consumable tightness. I don't know the nature of your "problem" but you have just made a blind sided statement without any additional information, something that I consider unfair, and possibly bogus. The fact that I am checking here, and responding should tell you we do care and we are on top of issues. Further proof is that we allow a post like this to remain without zapping it away.

At least give us some description of the failure, or call either Mike or I directly so we can get to the bottom of this. You have given no description of the problem OR even told us which unit it is. If you exercise due diligence on this, you will receive support. We will give you the best support if you follow the guidelines. Also keep in mind company hours are Pacific coast based, even though Mike and I are on the East coast. I answer calls earlier in the day than Mike does, according to East coast time. He answers later, so we can expand our basic coverage times. I still end up on the phone at 8 pm at night many times, but such is the nature of our work.

I've been in contact via email recently.( Every time I called I did leave a detailed message. But I am not going to get into a web forum argument over this, just want my machine fixed) Tried the reset point thing- no luck. Machine only worked for less than 15 minutes total . Red light goes on instantly once you touch the trigger button. Requested via email to send it back, been waiting now for a week for a response. Now I am getting into a jam as I bought this since I need it now to do some work before winter. Mike's got my email- send a return number or a trouble shoot , please.

[everlastsupport]

Longhaul,

Please re-send your phone number to our support@everlastwelders.com address. Put ATTN Mike at the top.

I myself, did "not" get two calls yesterday as it was Saturday and one call took some time to figure out what was going on. We sort of take it easy on the weekends.

I'll lookout for your email.

People that do not get a callback from voicemail are due to the lack of us making out the phone number. Email, will make it through for sure.