Quote Originally Posted by joe View Post
Mark,
You may think it is humor. I took it as an attitude. I hope that if I have problems in the future with this unit I will not be subjected to your "humor".
I understand problems with manuals. I have written enough test instructions for equipment that I have designed to understand how misunderstandings happen. I would hope everlast would take my comments and improve their manual instead of blowing me off. Sometimes customers can be helpful if you listen to them.
My question about the pulsing was an honest one. The answer about slowing down the pulse rate was appropriate. I could have done without the rest.
joe
Joe,

I know Mark personally, as well, I work with him and he is a very nice person. Sorry if you took it wrong , it was a little more information than you asked for.

If you have any problems with the unit down the road, feel free to call in and ask for me or email me a phone number to contact you at. I am "normally" quick to get a fix and off to my next project. Though I do ramble with a few customers sometimes. Get a guy started on welding, cars, bikes, guns, etc..

I think you are right and we should add that to the manual as I've had that question a few times in the past and not everyone makes it to the forum here.

Have a good weekend.