Warranty issues

[BlackFlag]

Sent a my TIG machine in to get repaired (still under warranty with RA# and all) back in November 2020. Still don't have my machine back nor a straight answer on when I'll get it back. Its been 9 months when I was originally quoted 30days. I've been told they will send me a new machine but I haven't received anything. No one answers email or the tech extension. Anyone else having this issue?

[performance]

Call our guys at 877 755 9353 ext 201 and report this direct. Who and where are you contacting specifically?

[BlackFlag]

Matt M.
Repair Service Technician

[performance]

Did you get in contact with ext 201? Or has anyone contacted you? Without any specific info to go on, I can't help. PM me your details.