Quick service from Mark

[notmeofficer]

62I plasma cutter issues-operator error

One year trouble free operation from my 62I ( Replaced an expensive RED one)... then I blew a torch up (my fault)
Bought a new torch and couldn't get it to work right (helps if you put ALL the parts back in)

I called, MARK returned my call within ten minutes..spent a half hour with me diagnosing it and giving me some helpful tips.. actually wanted to stay on the phone with me while I did the repair..
I had left out a swirl ring when I did a electrode change.. just a stupid error and had blown up the original gun. 30 second repair and back in business. I dont have time for any down time in the middle of a job just like most of you ( I have multiple welders but just one plasma machine)

Mark then proceeded to talk to me about my fabrication usage..no pressure.. just providing suggestions... from that conversation I'm buying a new 253-I mig from him today for an upcoming aluminum job

Thanks MARK

[christian]

Yeah,

It really is a treat for Everlast customers to have Mark so readily available, directly, on a forum like this and via the Everlast phone support, at no charge.

And Mark is a consistent presence online and at Everlast. I mean, I?m guessing at most of the bigger corporate welder support lines, the turnover of people there is more ongoing.

So, yeah, the Everlast forum and Mark as their long-time customer troubleshooter is a real plus for us Everlast users and customers.

He gave me some quick phone support when I first got my 210EXT, more than 5 years ago, which was just a silly setting that I overlooked. And I'm still diggin' my 210EXT to this day.