First experience with Everlast

[christian]

Nonsense,

"What you went through" was nothing more than hearing words through a telephone call, denying your demand.

That's nothing at all to cry about.

I've had several subsequent, peripheral purchases, support, and interactions by phone or email with Everlast employees over the last four years.

All of them were quite straightforward, as I had no irrational or demanding expectations.

Otherwise, Everlast often markets their units on Amazon with a price, which includes free shipping, that differs from their own website sales page.

That's also nothing to cry about.

And, if Everlast personnel decide to once again include free shipping on their own website sales page, so what!

That's not a conspiracy or anything to cry about.

[Newby]

Nonsense,

"What you went through" was nothing more than hearing words through a telephone call, denying your demand.

That's nothing at all to cry about.

I've had several subsequent, peripheral purchases, support, and interactions by phone or email with Everlast employees over the last four years.

All of them were quite straightforward, as I had no irrational or demanding expectations.

Otherwise, Everlast often markets their units on Amazon with a price, which includes free shipping, that differs from their own website sales page.

That's also nothing to cry about.

And, if Everlast personnel decide to once again include free shipping on their own website sales page, so what!

That's not a conspiracy or anything to cry about.

Well the free shipping ad is gone It said 2/28/19 but was removed 2/24/19 I have never seen or heard of a web browser adding free things to a company's website? The fact this happens multiple times looks like Incompetence or dishonesty to me. Did you go to https://everlast-generators.pissedconsumer.com and read the reviews the same thing that happened to me has happened to others also . Too many red flags . As I said before I don't believe its the product but there is no doubt there are major issues with the company.

[Sledsports]

I cant believe this thread is still going.

[Blaster]

Apparently, Newby doesn't recognize a Troll when he sees one...

DON'T FEED THE TROLL!

[Sledsports]

I enjoy your YouTube channel Christian. Keep up the good work.

[christian]

Hey,

Thanks for that, pal.

It's just my personal video blog, I guess.

I'm doing some kitchen floor covering right now, which I've chosen old school vinyl tiles running checkerboard, in a diagonal fashion. I'm running the dark and lights in blocks of four for the kitchen, since it's larger than an entryway. But I'll soon start the entryway with only the square foot tiles checkerboarded. There's a laundry area that will get a bit of the same treatment.

So, when that project/job is done, it'll undoubtedly show up as a YouTube video. I'm going to try to interject some cognitive-emotive restructuring didactic concepts into the floor covering project, too. No, kidding! Which is one of many reasons my Channel doesn't get a lot of play. Ha, ha, ha...

[performance]

It went undiagnosed, untreated for years. They say it will be a chronic condition and the effects are wide spread from nervous system to immune. It's hit me all over. They call it Lyme's syndrome now. It is now considered to be a form of myalgia.

[christian]

Right,

It was new and unknown, until recently.

Now, if someone notices the bullseye welts immediately after the tick bite, the treatment and prognosis is much better.

Can you recall, Mark, when there might have been that time when the initial tick bit might have occurred?

I mean, did you go hunting often back around the time of the initial onset of the symptoms?

Or, maybe it could have just been during some tree branch trimming around the home.

[Newby]

Here is the bottom line . I believe I have dodged the bullet here . I not only attempted to buy but ordered and payed for it in full before it was canceled by Alex . I also believe if the sale had gone through it would have been a mistake if not sooner than later. I have to say thank you to Alex for being such an A$$ on the phone and ending the sale he actually did a good thing for me. I am not a welder or professional fabricator by any means. If I were I probably would not have even looked at everlast. Since all this has taken place I have visited my local Airgas store . I looked at Miller , Lincoln and Esab. I have decided to buy the ESAB Rebel EMP 215ic . Even though it costs more than twice as much I am confident it is a high quality machine and all parts , service and warranty are handled at the local dealer . The best thing Everlast can do is to retrain their employees its not the equipment its the staff. Like the saying goes the best price isn't always the best deal .

[christian]

Nah,

There was no "bullet" that you missed, only an opportunity.

My very "first experience with Everlast", and several others that followed have been quite good, even with some purchasing/shipping/communication twists and turns, so to speak.

I mean, you've been whining on WeldingWeb and Weld.com threads/forums about this, and now here too. But, you've lost nothing. And you've apparently still never actually even seen an Everlast welding machine up close. Yet you've been whining for weeks now, across the Worldwide Web about Everlast and your victimhood.

Buying an Everlast welding unit is NOT difficult. Using, owning, getting service, and getting support for one isn't either, as I've done them all.

I mean, somehow you've had or made a bad experience of it. But you've got nothing to really cry about, that I can tell.

I mean, so what, even if someone there may have not have granted you a lowered price or coddled you in soothing semantic gestures. Do you really need a "safe space" to retreat to after a phone conversation? Of course, if you did speak harshly in reference to a women who works at Everlast, then I'm glad you're not in the Everlast Club, as I certainly would have have told you buy elsewhere, and more.

I mean, I don't think I've seen a real "horror" story about Everlast, or any other major welding unit producers, i.e., one that has a loss of hundreds or thousands of dollars on a welding unit. You know, like, if someone bought a new unit that fails shortly after purchase, and after the warrantee is expired, only to find used components inside the unit, or something like that... Nope, haven't seen one yet!

Otherwise:

Maybe Everlast would do well to have fewer sales, so some people won't cry about missing one. I think their previous free shipping may no longer be included in their purchase price now, probably to offset new or potential US trade sanctions/tarriffs against US importers/consumers.

My Everlast unit and the service I got right at the outset was great, as I asked to upgrade to a more advanced unit while a PT185DV was currently in route to me after purchasing it through Everlast, indirectly via Amazon. And during that initial interaction with Everlast directly, by phone at their office, which included Kataya, Alex, and Oleg, the process was very reasonable and pleasant. Kataya redirected the initial unit back to the warehouse while it was still enroute, Oleg offered me a nice value for the price difference on the upgrade, ultimately to the 210EXT, which I've owned now for about four years. Back then I initially called in for a settings tip on the unit, and got a call back from Mark in about 20 minutes, and he had me squared away in just a few minutes over the phone.

So, I've been an Everlast fan ever since.

And, maybe it's stereotyping, but speaking with a bright Russian-sounding woman, like Kataya, over the phone ago gives me the impression that Russian women are mostly all sexy somehow. But maybe that's just me.

[Newby]

Try reading the thread from the start. I did talk to a nice lady in customer service she was very pleasant and tried to make it right. I asked to talk to Oleg but was prevented by Alex. Maybe if I had talked to him things would be different. Make no mistake about it this was never about the money . If you post a price on your website and offer free shipping then you dam well better honor it . None of this would have happened if Everlast would have addressed the problem directly . Its obvious you are a Everlast fan boy nothing wrong with that I am glad it went well for you and I think you got a thing for the Russian lady. I will just let this die and buy a welder from a local source. Unless you want to keep fighting?

[christian]

Gee,

You still haven't bought a welder yet?

And you're still crying about nothing!

You're also still watching and responding to this thread, within about 2 hours.

Sure, what's not to like about Russian women, and most others too.

Your demands to talk to Oleg, the Everlast owner, were unreasonable, and were denied by big, bad Alex. Poor baby! Which is where you apparently and predictably lost your emotive and behavioral control, then you irrationally condemned yourself to hating Everlast forever. OK, there is a logic in that, even if the premise is flawed.

I mean, I never demanded on speaking with Oleg. It's only a coincidence that I did, four years ago, as at that time he may have been more involved in the mundane decisions directly with customers.

So, yes, please do, buy yourself a welding unit soon, so we don't tend to see your worldwide whining about nothing.

And while you're at it, ask to speak to the ESAB regional sales manager for your own, special deal, too.

[Newby]

Gee,

You still haven't bought a welder yet?

And you're still crying about nothing!

You're also still watching and responding to this thread, within about 2 hours.

Sure, what's not to like about Russian women, and most others too.

Your demands to talk to Oleg, the Everlast owner, were unreasonable, and were denied by big, bad Alex. Poor baby! Which is where you apparently and predictably lost your emotive and behavioral control, then you irrationally condemned yourself to hating Everlast forever. OK, there is a logic in that, even if the premise is flawed.

I mean, I never demanded on speaking with Oleg. It's only a coincidence that I did, four years ago, as at that time he may have been more involved in the mundane decisions directly with customers.

So, yes, please do, buy yourself a welding unit soon, so we don't tend to see your worldwide whining about nothing.

And while you're at it, ask to speak to the ESAB regional sales manager for your own, special deal, too.

You really don't want to just let it go do you? Alright lets continue then. Did you read the entire thread ? So 4 years ago you had a good experience with Everlast. 1 month ago I had a bad experience. One that could have and should have been resolved immediately but NO Big Bad Alex decided to confront and escalate instead of resolve and desolate . I asked for nothing more than what was advertised on the Everlast website not Ebay or Amazon if a mistake was made in the ad it was Everlast's mistake. I understand the owner doesn't have time to handle day to day customer service issues that's why company's hire CS people to handle these issues . Or like Everlast they hire Big Bad Alex to bully and strong arm potential customers and in the end lose the sale. I didn't buy the Esab yet since it is more than double what I was going to pay. I should have it by the first part of March I can post pictures if you want?