Quote Originally Posted by aland View Post
Considering the image size is 550x181 I'm not sure that is the case. I have tried to scale an image down thinking the same thing, but no go. I am fairly literate when it comes to online sites, but the Everlast site here seems to present problems to me.



Then I'm questioning your memory, or that you don't have an i-Tig 201 in front of you.

Do they have an i-Tig 201 in support so I can talk intelligently with them about how to set the points?



I guess you're not reading what I'm typing. I'm telling you the points are different, period. I hope you understand that last statement.



Good question, I can't get any standard thickness gauge inside to measure, it is impossible to get a standard one down there. The only way I can see to measure and set the points is to disassemble the machine and take the motherboard out. My machine is different than Mark has worked with, and it is not the same as depicted in the manual.

Maybe the phone will be easier if Everlast has a physical machine in front of them, rather than telling me what my machine does or looks like.

Alan
Alan,
Not sure what else I can say here. I don't think you are reading what I am writing either! lol. I allowed that the points changed from the 200 itig to the 201 itig when I also told you that the manual was revised using the 200 manual, and that the point change was not highlighted to us when the manual was written so the 200 information was kept instead of the 201. That does not mean the 201 points have changed at all since the introduction of the 201 but it was incorrect information in the manual due to the advanced writing of the manual before the product was in hand. Still, though all points in our units are adjustable. If you have a screw, then you have adjustable points. Points by their nature have to be adjustable in some form or fashion if you have them.

I asked you for what reason you were wanting to adjust them, and you did not answer.

It's immaterial whether tech support has one in front of them. We have over 40 units in our lineup. They can't keep that many units open or directly in front of them. They do train in the factory and work on units and hold schematics. They will know what to do if I don't.

Also, not sure whether you are using the "go advanced" feature, but that works for me, if I resize without issues.
And no one's site is fool proof. Welding web has been down for days. And that is their livelihood completely.