I do not expect Everlast to be perfect and I had a lot of respect for a company that did not delete negative comments and tried to fix things but I have to reassess this now. I was just on a thread from someone that is having warranty problems with lack of communication and then the thread was deleted. Sham on you. Fix the problem instead of covering it up . Everyone will have more respect for you and your product. I did. I know I have a warranty situation going on and have heard nothing for 3 months. The machine is working so I was not overly concerned but their really is not an excuse for bad service. Then bad comunication on top of it. Now I know when people are mad they go overboard but this area really needs a major revamp.
All brands have problems, its what you do with them that makes the difference. I still am not going to get too concerned with my own situation yet . I can wait , there are others that machines are not working at all.