MTS211Si not feeding wire

[mts211si]

Thanks again for the input.

Unless Everlast can point me to the specific area(s) I should be inspecting, I'd rather receive a new board from them. I played around with it more yesterday and this morning, and the threshold temp seems to be closer to 60 degrees F. Warm it up 5 or so degrees higher and things seem to work okay, although I did get some strangeness once in a while.

[mts211si]

Update:

I called Everlast on Thursday and spoke with support. He suggested a new board should be sent, and I could return the original using the same packaging. He then said I should call back and chose the Sales dept extension in order to speak with Oleg (who I purchased the unit from). I did what he asked and ended up leaving a call back number with someone else since Oleg was on another call. I followed up with an email to Oleg that reiterated the details and included a link to this thread. I haven't heard back yet.

[zoama]

Are you saying Oleg needs to approve this board exchange or is the part on it's way ?

[mts211si]

Are you saying Oleg needs to approve this board exchange or is the part on it's way ?

Sorry, I attempted to clarify my original post right after submitting, but the forum was acting strange and wouldn't let me click the edit button.

I was supposed to contact Oleg in order to get him to approve the shipment of a new board. Plus, the support rep said he didn't know which board it would be, and that Oleg would need to discuss it with the engineers in order to determine the correct one to ship.

[zoama]

I believe your part has already shipped. Working on tracking #

[performance]

Thanks zoama for birdogging that. I was going to try to check on it myself and had more things than I could handle yesterday.

[mts211si]

I believe your part has already shipped. Working on tracking #

Thanks zoama for birdogging that. I was going to try to check on it myself and had more things than I could handle yesterday.

Thanks guys. When you get a tracking number, please forward it along. Should I keep trying to contact Oleg, or am I really all set? Thanks again.

On a side note, if Everlast has any decals similar to the logos on the welders, maybe they could throw two into the box? They'd look good on my latest project, which is nearly done. I'll post better pics soon.

http://www.everlastgenerators.com/fo...g-cart?p=57999