2012 Power Tig 200DX

[spanky]

So I've had the 200DX for about 3 years. I used it probably 25 times just to weld aluminum. Let me say it did a very nice job. Yesterday I went to use it and the tank was low I tried to do some aluminum welding and it would only go up to 25 amps. I then went and got the tank filled and the same thing happened. After talking with ( I believe Ray ) at Tech support he thinks just the High Freak is working and I had to send it back for repairs. It was 230 for shipping and I'm being told 4 to 6 week turn around. I'm glad its still under warranty but I hope this doesn't turn into a reoccurring thing. I will post more as this unfolds.

[performance]

Spanky,

That shipping is way too high. Where did you and how did you ship it? Usually no more than 60 bucks or so.

[everlastsupport]

Maybe it was a pack and ship place. I have heard of people paying $80-$90 on the bigger machines. But $230 is really high.

[Rambozo]

But $230 is really high.

Even from Alaska or Hawaii.

[spanky]

shipped from east TN. by UPS. I couldn't insure it unless they packed it. I had to pay shipping both ways and insurance at $1300. I hope they fix it because it wasn't cheap to send it .

[RV8guy]

When I sent my unit in for repair, UPS ground was about $120 from north Texas. It would have been a little cheaper if I had taken it to the UPS office at the airport. Instead I used the local pack and mail place.

[Rambozo]

shipped from east TN. by UPS. I couldn't insure it unless they packed it. I had to pay shipping both ways and insurance at $1300. I hope they fix it because it wasn't cheap to send it .

For both ways that makes a little more sense. Still seems high, but if you don't have a shipping account They kinda nail you. If you look through the repair threads here, you can get an idea of how long you might have to wait.

[Oleg]

So I've had the 200DX for about 3 years. I used it probably 25 times just to weld aluminum. Let me say it did a very nice job. Yesterday I went to use it and the tank was low I tried to do some aluminum welding and it would only go up to 25 amps. I then went and got the tank filled and the same thing happened. After talking with ( I believe Ray ) at Tech support he thinks just the High Freak is working and I had to send it back for repairs. It was 230 for shipping and I'm being told 4 to 6 week turn around. I'm glad its still under warranty but I hope this doesn't turn into a reoccurring thing. I will post more as this unfolds.

shipping with UPS is 1$ per LBS and should be around 60$ .

[spanky]

Got the unit back and it works. I was told they replaced a power board. The shipping was paid both ways. Oleg if you would like to credit my paypal for the shipping back I will send you my info again, Just PM Me.

[Oleg]

spanky

pm send

[spanky]

PM replied

[spanky]

Oleg refunded me $75 US for shipping, thanks guys