
Originally Posted by
DaveK
I don't want to get into the entire series of events here, it's just too tiresome. I think I was always clear that disputing the charge with my credit card company was a very last resort, which I would use only after I had requested the order be cancelled (which I never did). The last straw for Oleg, apparently, was my request that they help locate the shipment by contacting UPS from their end, and a simple question about what the Pickup Scan procedures were with UPS.
Yes, I was frustrated by a series of delays, with excuses that sounded to me a lot like the classic "dog ate my homework." After all that, to have my order cancelled upon asking for help finding an apparently lost shipment, what was I to think?