Little update on the saga.

Spoke with my sales person today for a short bit. He will be making a few inquires and calling me back in a couple of days.

And I kicked out more dollars. $60 to return unit for warranty machine repair via ups ground. 26lbs North Carolina to service center.

This is starting to be a costly breakage. $75 out of pocket for shipping the logic board and return of unit. Then downtime, which can't really have a exact dollar amount but the headache alone has to be like 3 bucks in Tylenol. Lol. You get the point.

Happy, yet not so much at the same time. We will have to see how far they are willing to go for a customer. This will be determining factor of brand allegiance and promotion.

Thank you all for reading and keeping up this far. Will keep adding details to the story as they come. Hope what ever the outcome is, will help others in a similar spot or researching machines.