Quote Originally Posted by cardoc View Post
Hey there, so my plasma torch really has not worked well ,at all, since i have bought it. I have to pull the trigger about 30 times before the pilot starts, then as soon as i get close to cutting the material, the arc stops and its just compressed air. Sometimes it starts if i hold the tip very close to the material, but that is rare when that happens. 99.9% of the time, the cutter will not arc with the first pull of the trigger. Is there a number that i can phone that is toll free? Getting really frustrated with the machine, thanks.
Hi Cardoc, Duncan is currently at the factory and will be returning on the weekend, he has not been online to see your most recent post, you can give us a call at 905-630-8246 or send a pm with your number and we will give you a call ans see if we can get you unfrustrated. Jean