This is the same problem I was having. The only way I can get a stars is to rest my cup on the work and roll my torch over till the tungsten is 1/16”+/-. After I get a flame I can move the torch into position. Even doing this, sometimes I get the HF and no flame. I try and roll it closer and the spark will get so small you can hardly see it. And before you know it my tungsten is stuck to the work.
I don’t know if this is the right way to do it, as this is my first time using TIG.