Good idea Dave, I was just going to email and ask for the parts, but I think I will call Monday and express my disappointment. Thinking about it some more, they probably grade based on how scratched the housing is, and it is really pretty good in that respect. Still should have been cleaned better though.
I was pleasantly surprised to find the warranty from Hitachi is a full year on these guys, not bad at all for a reman product. Maybe I'll have to try really, really hard to kill it.