I may have confused who called me about what. I write the calls down, and the nature but sometimes people don't repeat their number or give their name, so I am not sure if I am calling the right person back or not. Some people just give a first name and say call me back, like they are my next door neighbors. I think the earlier post is true since it was closer to the event. You may have a torch issue, nothing more...but at the same time we need to go live on the phone to discuss this issue and figure it out, if indeed it is fixable.