PM-256 Finally arrived

[everlastsupport]

In conclusion with the help of Mike and Mark and a forum member.
I'm back in service!
A loose 7 pin connector circuit board mount, grounding issue - must have been from the UPS basketball finals! and a ground wire not in place. Hope that was the only problem!
Thank You for the help
dwdw

If it's what I'm thinking, if you look at that board (bottom side), if there's a third though-hole (solder pad) with nothing in it, under two others with wires in them (upper left corner). It was removed for that bracket ground and screw. That third hole went to the chassis ground and the bracket replaced it. A loose screw there will be a problem for sure, no ground.

Was that the problem?

[performance]

I think we have some more packaging upgrades to deal with. We've stepped up the packaging, but so with the newer designs, we have increased the weight on some of the units, which may be offsetting some of the upgrades. UPS is now requesting 3 inches of fully padded space on all sides of the box. At least that is what my local depot told me. So, honestly, the customers who have larger orders that are being shipped via ltl freight, have no issues. Go figure.

UPS has NO manned belts from the information that my hub gave me. They are only handled putting on and taking off at the final destination.

Those symbols on the box mean nothing now.

[dwdw]

I think we have some more packaging upgrades to deal with. We've stepped up the packaging, but so with the newer designs, we have increased the weight on some of the units, which may be offsetting some of the upgrades. UPS is now requesting 3 inches of fully padded space on all sides of the box. At least that is what my local depot told me. So, honestly, the customers who have larger orders that are being shipped via ltl freight, have no issues. Go figure.

UPS has NO manned belts from the information that my hub gave me. They are only handled putting on and taking off at the final destination.

Those symbols on the box mean nothing now.

Hi Mark:
Your post about the through hole was 100% right! I hope I just didn't have a "self correcting malfunction with returning ghosts".
Second issue I don't see why the manufacturer would place a ground terminal ring sandwiched between the front bezel and the mounting tab, I guess it was a production line upgrade! an after thought about HF/RF shielding?

This sure eliminated the UPS Nightmare of an exchange!! When these units are returned are they unloaded with a shovel? Ha ha LOL! Can't see how they could last through 2 trips! Everlast has their work cut-out for them on the packaging issue.

It seems to work just as expected now. This weekend I'll try to do more with it. Other projects need attention also!
I thank you and Mike for the help.
dwdw

[everlastsupport]

Hi Mark:
Your post about the through hole was 100% right! I hope I just didn't have a "self correcting malfunction with returning ghosts".
Second issue I don't see why the manufacturer would place a ground terminal ring sandwiched between the front bezel and the mounting tab, I guess it was a production line upgrade! an after thought about HF/RF shielding?

This sure eliminated the UPS Nightmare of an exchange!! When these units are returned are they unloaded with a shovel? Ha ha LOL! Can't see how they could last through 2 trips! Everlast has their work cut-out for them on the packaging issue.

It seems to work just as expected now. This weekend I'll try to do more with it. Other projects need attention also!
I thank you and Mike for the help.
dwdw

Dwdw,

Yea, the bracket replaced a ground wire. It added better support for the board and the ground. Looks like in shipping it became loose.