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Thread: On customer service from Everlast #1

  1. #1

    Default On customer service from Everlast #1

    My PowerPlasma 50 and 30 pc consumable kit came about two weeks ago and I was missing the stand-off for the S45 torch and two of the torch cups...after an email a few days ago (I was tempted not even to ask as this is a relatively small deal), package showed up today with (3) cups and my stand-off - no questions asked.

    Very much appreciated, guys.
    Everlast PowerTig 200DX
    Everlast PowerPlasma 50
    Old 90 amp flux core wire feed
    HF 90/160 Amp TIG/Stick
    Mini Lathe, Mini Mill, Manual Bender, Ring Roller
    HF 2HP 29 Gallon Belt Drive Compressor
    8" plate shear, homemade 3-4 ton bench punch
    Homemade H-frame press, aluminum casting furnace
    HF 12 speed 3/4hp Drill Press, Clarke 4x6 bandsaw
    Chop saw, 10" disc sander, 10" Mitre saw modified for aluminum
    Makita for the power tools that matter, HF for the ones that dont (or are too expensive)

  2. #2

    Default

    Thank you .. just don't post this on WeldingWeb .. hah
    Oleg Gladshteyn
    Phone: 650 588 8082 / 877 755 WELD
    Cell: 415 613 6664 ONLY IF YOU REALLY NEED IT
    Email: oleg@everlastwelders.com
    Website www.everlastgenerators.com

    www.linkedin.com/pub/oleg-gladshteyn/48/b08/875

  3. #3

    Default

    Meh scroo those guys...if Miller and Lincoln want to stay relevant, they should bring their prices down. While the whole 'made in America' theme is noble and patriotic in a sense, when actually viewed in the context of limiting innovation, competition, and cost effectiveness, it can be a bit of a ball-and-chain around American manufacturing (whats left of it, anyway) and what this country SHOULD be all about - being the best. I shouldnt have to pay 4x as much to get a machine that at best might be a little more reliable (and this is even questionable, I realize)...in a way, I would actually be supporting this idea that American made products dont HAVE to be as competetive...in essence, de-valuing what we are supposed to be about one dollar at a time by encouraging artificially hyped over-priced products and discouraging healthy competition.

    -END RANT-
    Everlast PowerTig 200DX
    Everlast PowerPlasma 50
    Old 90 amp flux core wire feed
    HF 90/160 Amp TIG/Stick
    Mini Lathe, Mini Mill, Manual Bender, Ring Roller
    HF 2HP 29 Gallon Belt Drive Compressor
    8" plate shear, homemade 3-4 ton bench punch
    Homemade H-frame press, aluminum casting furnace
    HF 12 speed 3/4hp Drill Press, Clarke 4x6 bandsaw
    Chop saw, 10" disc sander, 10" Mitre saw modified for aluminum
    Makita for the power tools that matter, HF for the ones that dont (or are too expensive)

  4. #4
    Join Date
    Mar 2011
    Location
    The Boonies of Texas
    Posts
    420

    Default

    All the electronics parts (for a router table) I have purchased from American companies in the last few months were from China. I could have saved about 15% by buying from China direct!

    Thurmond
    Miller Bobcat 3 Phase,
    Miller Suitcase X-Treme 12VS wire feeder for the Bobcat with M-25 300A .045" gun / Bernard 400A 5/64" wire mig gun .
    26 series gas cooled TIG torch, setup for quick connect to Bobcat.
    17 series gas cooled Tig Torch for Low Amp Solar Tig (Direct Solar Panel Powered Tig welding)
    Hobart Handler 187 Mig / Fluxcore
    EVERLAST PowerUltra 205P
    EVERLAST PowerTig 250 EXT 2013 Model

  5. #5

    Default

    I agree with you Sprocket... I would be interested in a Miller but for 4 times the cost (or more) the product is not worth 4 times better. (or even their customer service)

    I hate going into the lws just to find not a price on anything. How would you like to go to the store and get to the register to see what something costs...
    Shade tree MIG welder.
    Now a Shade tree TIG welder.

  6. #6

    Default

    opps i just posted it to ever web welding site in the world lol
    EVERLAST 250 EX , EVERLAST I-MIG 205 , EVERLAST spool gun NOW have 2 EVERLAST POWER PLASMA 50 plasma cutter's , LINCOLN 175HD MIG WELDER , VICTOR TORCH SET and many more tools to many to list

  7. #7

    Default

    its amazing on how stuff is made i have 2 routers one my grand father gave me bet its over 30 years old made all metal no plastic and works like its new its a craftsman and is heavy as heck, and have a new craftsman probably 3 years old what a piece of junk mostly plastic and is real light . . yes might as well buy china direct since everything is made there , also got a craftsman lathe my grand father gave me it was made in 1936 it a atlas lathe that craftsman sold . still works great and use the heck out of it
    EVERLAST 250 EX , EVERLAST I-MIG 205 , EVERLAST spool gun NOW have 2 EVERLAST POWER PLASMA 50 plasma cutter's , LINCOLN 175HD MIG WELDER , VICTOR TORCH SET and many more tools to many to list

  8. #8
    Join Date
    Apr 2012
    Location
    Washington State
    Posts
    722

    Default

    Quote Originally Posted by sprocket View Post
    Meh scroo those guys...if Miller and Lincoln want to stay relevant, they should bring their prices down. While the whole 'made in America' theme is noble and patriotic in a sense, when actually viewed in the context of limiting innovation, competition, and cost effectiveness, it can be a bit of a ball-and-chain around American manufacturing (whats left of it, anyway) and what this country SHOULD be all about - being the best. I shouldnt have to pay 4x as much to get a machine that at best might be a little more reliable (and this is even questionable, I realize)...in a way, I would actually be supporting this idea that American made products dont HAVE to be as competetive...in essence, de-valuing what we are supposed to be about one dollar at a time by encouraging artificially hyped over-priced products and discouraging healthy competition.

    -END RANT-
    You are absolutely right, Sprocket. Whole American industries have fallen because companies have not adapted to the global economy and did not take advantage of what was available to them outside of the US. Made in America only rings true if the quality / price ratio is the best of what's out there - otherwise it will just become the tagline of someone's joke. Adapt or die.
    Is it OK to want to break something just so that you can weld it back together?

    Everlast PowerTIG 185 Micro IGBT AC/DC Welder

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