Originally Posted by
performance
McClary,
No matter how many customers we have, it never looses the anticipation and excitement when one of our customers receives their first package from us. Of course, we have had a problem or two along the way, mostly thanks to UPS, but the packaging should be better. Would you mind posting the new packaging for all to see? I believe your unit was one that was scheduled for the packaging upgrade, anyway. I can't remember, I know the lightest weight units did not have many shipping issues so some were left as is. It will help a customer prospects to see the improvements that we are workng on, even the smaller details like packaging.
Glad you go it. Have you gotten your plug?
A word to all, the PowerUltra officially is 220V, but it is built to be run on 110, with reduced output if required. This is the way it was slated to be produced, but the final delivery states 220V. But the factory reassures us that it is indeed dual voltage to our specs.