205 issues

[roadymi]

Power Ultra 205

It is possibly operator failure, but I cannot strike an arc with the arc attachment. The plasma seems to work fine. I have not tried the tig because I don't have an argon tank yet.

I had plasma/tig switch set to tig, tried switching from local to remote. I took both ends of arc cord apart to make sure connections were tight. Ground cord must be ok because plasma worked.

[everlastsupport]

John, calling you now. Thanks for the PM and number.

[roadymi]

Well, it was operator failure. Mike called me right back and we had it working in just a couple of minutes. Turns out I didn't realize the switch for tig/plasma/arc was a 3 position switch and I wasn't getting it switched into the arc position.

Again great customer service on a Sunday no less. Thanks Mike!!!

[WAYNESWORLD]

It's great being able to get technical assistance on a Sunday! Great job Mike.
Wayne

[everlastsupport]

We aim to please.

You would be surprised how many people call on the weekend. Normally while I am riding of course and my son hates it when I pull over for a tech call.
You should see he face when he hears "OK, that knob controls the...". He knows it will be a few minutes.

Glad you guys purchased from Everlast and we want to make it the best experience we can.