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Thread: 205 issues

  1. Default 205 issues

    Power Ultra 205

    It is possibly operator failure, but I cannot strike an arc with the arc attachment. The plasma seems to work fine. I have not tried the tig because I don't have an argon tank yet.

    I had plasma/tig switch set to tig, tried switching from local to remote. I took both ends of arc cord apart to make sure connections were tight. Ground cord must be ok because plasma worked.
    Last edited by roadymi; 09-20-2009 at 09:03 PM. Reason: add info

  2. #2

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    John, calling you now. Thanks for the PM and number.
    Mike R.
    Email: admineverlast@everlastwelders.com
    www.everlastgenerators.com
    www.everlastwelders.com
    877-755-9353 x203
    M-F 12 - 7PM PST
    FYI: PP50, PP80, IMIG-200, IMIG-250P, 210EXT and 255EXT.

  3. Default Great Customer Service!!!

    Well, it was operator failure. Mike called me right back and we had it working in just a couple of minutes. Turns out I didn't realize the switch for tig/plasma/arc was a 3 position switch and I wasn't getting it switched into the arc position.

    Again great customer service on a Sunday no less. Thanks Mike!!!

  4. #4

    Default

    It's great being able to get technical assistance on a Sunday! Great job Mike.
    Wayne

  5. #5

    Default

    We aim to please.

    You would be surprised how many people call on the weekend. Normally while I am riding of course and my son hates it when I pull over for a tech call.
    You should see he face when he hears "OK, that knob controls the...". He knows it will be a few minutes.

    Glad you guys purchased from Everlast and we want to make it the best experience we can.
    Mike R.
    Email: admineverlast@everlastwelders.com
    www.everlastgenerators.com
    www.everlastwelders.com
    877-755-9353 x203
    M-F 12 - 7PM PST
    FYI: PP50, PP80, IMIG-200, IMIG-250P, 210EXT and 255EXT.

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