[QUOTE=roadymi;1724]
Quote Originally Posted by smackdaddy View Post
I think some people are starting to take advantage of your guys knowlege and kindness, I dont see miller doing what people are asking of you guys. QUOTE]

What I am about to say is just one poor mans humble opinion. Take it for what it's worth. Miller and others have a name that is almost universally known throughout the welding universe. For a company like Everlast to attain this level there are a couple of paths to follow.

1. Build an exceptional product, offer exceptional customer service, provide services the big guys won't take the time to do (forums and videos), be available to the public for questions, critiques and suggestions.

or

2. Offer an exceptional product and hope eventually you will catch on in the marketplace.
I just got off the phone with a fellow (in Indiana) that wanted info on buying a TIG unit, he selected tech support. Looks like he wants the PM205. He was pleased to get help on a Sunday, so I think we do what we need to. Also, had a person this morning call in for a MIG 205.

We are not perfect by any means, but we get the job done.