Again,
Morgaj,
I think you misunderstand Mikes point. He is trying to tell you that the issue is out of our hands to do more about anything more than we are directly here on the board. Your comments are appreciated, and not lost, but this isn't the place to get changes made. Direct contact through the home office is. We may full well agree with some of your suggestions, but we are not the ones to put it in place, and in many cases we may have made the very same suggestions. We are here to have fun, most of the time,to share a little, teach a little, and learn a little and help a lot. If Mike, Ray or I could affect the change instantly with a magic wand we would....The problem is that you have pointed out things we are ALREADY working on...Another case where things aren't going to happen fast enough for some folks and if doesn't we don't "listen to the customers". It takes capital to do the things you are saying...Perhaps you'd like to comment on where to dig it up? See, again, everything has a cost attached to it. Its well and fine to tell us do thus and thus and your sales will triple, but then, give us information we need to tell us where to dig the capital from to do thus and thus. We have asked customers to give us constructive comments...Not ones that say, HEY, you need to do __________. But rather, you need to do __________ and here is how to accomplish it.
Also, keep in mind Mike and some others may be the very ones you will have to work with someday should you ever have a problem with your cutter. I'd hate for things to be more awkward than they already are.
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