Hello people. My name is mike, and up to this point i have been completely disappointed with the customer service everlast has to offer. I cant say much about the welder because i still havent received it yet. But getting back to intro, irestore vintage race cars as well pebble beach cars.. and I've been looking for a welder that can do everything i throw at it. So i looked at everlast hoping they can satisfy my neeeds, and well let me say it was all far from that. They quickly cut me a deal that i couldn't have refused so i jumped on that deal and soon after that everything went south. Gentleman whom i am not gonna say his name finished the deal he also said well your order is set and its gonna take three weeks. Well i couldn't waite, so he said how about i send u a demo to get u by until u receive 256. I thought that was awsome, so he says it will leave on monday cause today is friday. I said good that works for me. He also mentioned to call monday to verify shipment. Well monday i call and no answer. So i leave a message, Tuesday nothing, wed i call back and nothing. So i was worried i thought i got robed.. so i call canada and this fellow named Duncan reall nice guy says i will look into it. Soon after they call me and said we have shipped the demo. I was relived to find out i wasnt robbed. So she said my confirmation via email. Well wed come around AGAIN. And i get the demo welder but no pedal or torch. So it was useless to me. I was upset by then.. i called and called. But nothing. I left several Voicemails and nothing. Not one call back. I was really really ticked off by then. Thursday cimes around again, and by now its the third week. And i finally get some good news. Ur welder sir is here, it will be shipped out today u should be receiving it on friday or sat, and now its monday and nothing. I called and i actually spoke with someone and she said oh ur welder will be shipped out this afternoon. Uhhhhh. So im now really debating to return this welder and call it done with everlast. Who knows what will happen next i mean say i do get my welder and it breaks down is this the kind of service im looking at. Well no im sorry this is totally unprofessional of them. I just hope the welder gives me better results then everlast customer service. Thank u.