PowerTig LX225 gas flow issue brand new unit, help!

[DiabolicZ]

I have a question. Should we even be accepting these units if they are coming off the truck damaged like that? I also have a 225lx showing up tomorrow and would like to know before I say "Yeah, don't worry about that smashed in corner..."

[Wrenchtamer]

The best thing to do is to make sure any damage is noted at the time of delivery with the shipping carrier. I have yet to recieve a unit with any more than minor damage to the box but I still take pictures of it before I open it. If I did recieve an obviously damaged unit I would file the necessary paperwork before that driver left. Then open the box and assess the damage. It would have to be pretty bad for me to refuse delivery.

[everlastsupport]

Even with a perfect box we've had customer in the past with units dropped flat on the bottom from quite a distance without damage to the box. You can tell as the top steel pan tray was bowed from the transformers weight and impact with the ground. I've not had one in some time, but the box was perfect. The problem was not known until the unit was opened.

If there is any major box and case damage, it's always a good idea to call in and have a tech walk you though a couple check before firing up the unit. Back then units could have been saved by simply bending a transformer buss.

On the other side of the coin, a cracked bezel does not mean a bad unit either. Just means we need to ship out a bezel.

If every person that bought a unit and had no damage were somehow required to post, you would see shipping damage is a very small number. And the New Members thread would be a nightmare.

[dgarnier]

I also have a 225lx showing up tomorrow

Did the March shipment show up early?

[DiabolicZ]

Did the March shipment show up early?

I wasn't supposed to get mine until April 11th, but UPS shows it will be here today.