Originally Posted by
youngnstudly
It's nice to see how they treat longtime customers! I guess I have something to look forward to now with Airgas. You didn't happen to get a letter from the main office like the one below in regards to the mistake, did ya Mark? :O
"Dear Mark,
We are SO sorry you got charged double, and we fully agree that is completely outrageous and out of line! Please except my personal apology for next year's triple price hike at this time as well! It's another one of those pesky computer glitches that happens to work very well in our favor even before we send out the bill. We only meant to screw over the guys that can't badmouth us in a way which effects business greatly, and you just happened get on that list entirely by 'mistake' (read: greed)! Thank you again for your business and please tell your friends about the pleasant experience you had with us!
Your trusty Airgas Main office,
(enter name here)"