everlast service and tech turnaround time
I ordered a 250ex powertig back in may. I received it about the end of June. Got everything I needed and tried to lay my first tig weld but the welder would not arc. Tried the stick mode and just couldn't get anything to arc. I called and spoke to Ray. He told me to send the welder to the service and tech center to have it fixed. I was upset about doing that because before I even received the welder, the 30 day free shipping was already up. I was told there is usually a 2-3 week turnaround. I waited 3 weeks after I saw it had arrived at the service and tech center and called to see what was going on. Was told I was next in line to get my welder fixed and would get a call to setup shipping at the end of the week. No call 1st week, called next week and was told I would get a call in 2-3 days... nothing. I called the week after that and was told there is 2 welders in front of me??? So now im getting upset wondering whats going on? What is taking so long to get my welder fixed and shipped back to me?
