warranty/ customer svc

Last year i ordered a 200dx after i set it up the regulator was leaking, called to everlast warranty, had a new regulator the next week, last month ordered a pp50 plasmacutter it arrived with the backcover cracked during shipment ,this time i just emailed over the weekend, by the end of the week i had a new rear cover at my door, Thanks Oleg, i know some people have had some issues, but my experience has been the best,i can only say good things about the company and it's support. I have only played a little with the plasma cutter but it looks like it is going to be great.:)