Thanks Mark and Ray

I have a 250 ex that I bought last December from a fellow that picked up two for his shop and found the work he does did not require two machines. Oleg new the guy and recommended that I get it in stead of a new unit. After having it three months I finally got around to firing it up and seeing if I could learn to Tig weld. well Al I could get was the HF arc I called Mark who answered right away and we did some trouble shooting. After some testing mark recommended that I talk with Ray. Mark e-mailed him and within an hour Ray Called. We did a bit more trouble shooting and Ray asked me to use the stinger to try and run a stick bead, I did not have rod so that ended that . This was on a Thursday. I got the rod Friday afternoon and ran a bead today (Saturday) I called Ray o in the afternoon and leaf a message that the machine did run a stick bead. I figured to hear from him on Monday. Well guess what Ray called back about 15 Min later. that's right 15 min. on a Saturday afternoon. And we completed the troubleshooting, The machine is now working fine and It was either a loose connection on a plug on the board of operator error, which is likely as I have never operated a Tig before. In the process I managed to pull a stupid human trick and when reaching behind the machine to turn it off My finger had a meeting with the spinning fan blade OUCH I got a pretty good gash and the impact shattered a blade on the fan. But the thing most Bruised was my ego. I knew the fan and switch were in close proximity to each other and even thought about the need to be careful. what a dummy I am sometimes. Anyway I told Mark about the problem and Monday he will have an answer about where a new replacement fan will be shipping from, He said he may have a spare or it could come from Cal. I am in NC ans mark in Ga so I hope he has one as it will get to me about a week sooner.
Thanks Guys for the great customer service.
Ray McCrodden

In my time here, those guys seem to always try they're best to help anyone who needs it, weekend or not.
Definitely one of the reasons I ordered an everlast unit.

hey pressure What kind of Racing do you do with that celica? Any better pics It looks like a pretty nice machine.
It looks like the fan I broke on my 250ex is on the way from Cali I got the tracking number last night so I am hoping it will ship out today.

Well the fan is due to be in my hands sometime Monday. I hope to have the machine back together on Tuesday and get to trying to learn how to tig weld. I am happy with the customer service from Everlast. and look forward to using my welder again