I'm a project manager for a commercial/industrial electrical contracting company. We scrap probably a dozen or so poles a year because of shipping damage. Most of the time it is the powdercoat that is scuffed most of the length of the pole because someone somewhere in the shipping process dragged it on the dock/trailer or a forklift stabbed the pole because when we purchase dozens of poles at a time they come on wood skids on a semi-trailer bundled together and then when loaded or unloaded someone stabs a fork into them. Sometimes the manufacturer or shipper will pay for them to be returned but most of the time we send pictures of the damage and they tell us to scrap them because of the freight cost to return. When the paint or powdercoat gets scraped we don't want the responsibility of covering the rust/finish warranty perhaps 5 years down the road due to shipping damage so we usually turn in a claim. We also have some that are damaged by cars in parking lots or wind blows them over.
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